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FAQ
Welcome to our FAQ page! Here you'll find answers to the most common questions about our products, services, and policies. If you can't find the information you're looking for, feel free to reach out to our support team for further assistance.
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Q: Do you offer gift cards?A: We currently do not offer gift cards, but we plan to implement this feature in the near future. Stay tuned for updates!
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Q: How can I stay updated on new products and promotions?A: You can subscribe to our newsletter to receive updates on new products, promotions and special offers.
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Q: How can I contact customer support?A: You can reach our customer support team via email at support@allheartallthetime.com. We are here to help with any questions or concerns you may have.
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Q: What are your shipping options and delivery times?A: We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. For more details, please visit our Shipping & Returns page.
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Q: How can I track my order?A: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
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Q: What is your return policy?A: We accept returns of defective or damaged items within 14 days of receipt. For more information, please visit our Shipping & Returns page.
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Q: Are your products cruelty-free?A: Yes, we are proudly Leaping Bunny Certified, which means all our products are cruelty-free.
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Q: How can I find the right product for me?A: You can use our search feature or browse through our product categories to find what you need. If you have specific questions, feel free to contact our support team at support@allheartallthetime.com.
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Q: How can I change or cancel my order?A: If you need to change or cancel your order, please contact our support team as soon as possible at support@allheartallthetime.com. We will do our best to accommodate your request.
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Q: What payment methods do you accept?A: We accept all major credit cards, PayPal and other secure payment methods.
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